SolarWinds Service Desk

SolarWinds

Business

0


Install

Add to Wish List

Share

Scanned By Norton.

Details

Published by: SolarWinds

Genres: Business

Release Date: Friday, October 16, 2020

Version: 2.3.5

Approximate Size: 44 MB

Late Update: Friday, October 16, 2020

Description

The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive. For Technicians: - Receive real-time notifications - Track open and incoming tickets - Assign or reassign active incidents - Update and resolve issues - Reference historical data for troubleshooting For Employees: - Submit a ticket (such as a broken device) - Request services (such as access to an application) - Access self-service articles - Check request status - Add comments to open tickets © SolarWinds Worldwide, LLC. All rights reserved.

Features

None yet

Ratings & Reviews

0.0

0

5
4
3
2
1

More by SolarWinds: Show All+

More in Business: Show All+